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Dr Balbir Singh


Dr Khalid Cassam

Nurse Practitioners

Jane Whittall


Nurse Bettina Bettaney (f)
Mrs Angela Tucker (f)

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes and carry out cervical smears.

Healthcare Assistants

Ms Sharon Franks (f)
Ms Lisa Sherwood (f)

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Practice Management

Mrs Lisa Floyd (f)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Takes a lead in acheiving QOF indicators and is the main contact for IT within the surgery.


Ruth Dawes   

Lynda Bristow

Sophie Ball 

Maria McDonnell

Irene Maher

Shannon McDonnell

Kane Barratt

Elaine Makinson

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.


Deborah Smith


Mr Ravinder Phull (m)

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.


Alexander Health Visiting Team can be contacted on 0121 465 5505

Attached Staff

The surgery works in close liaison with the other healthcare professionals, who hold regular clinic sessions at the surgery. These services are provided by the local primary care health care trust.

District Nurses

Community Matron


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